Frequently Asked Questions

How do I activate my profile?

Sign up and confirm your email to activate your profile automatically. No manual approval is required. Automated signup checks and abuse moderation help reduce spam. Email confirmation does not verify business identity. Vendors supply license and insurance information themselves; it is not independently verified unless a profile expressly states that it was.

What is public?

Unverified accounts are private. Active profiles may show the business name, website, services, service area, biography, years in business, and vendor-supplied credential information. Owner names, application emails, phone numbers, ZIP codes, internal notes, and account details are not published by the directory API.

Where do leads come from?

Customers can contact vendors through public profiles, and relevant EstimateGenie requests may be routed into VendorNet.

Can I cancel a paid plan?

Yes. Manage the PayPal subscription in PayPal or contact support. Contact support before cancelling if you need confirmation of the effective date or account impact.